OPOS Group
Multi-Country Performance Operating System
Group → Country → BU → Region → Branch → Department
Group Balanced Scorecard
Six OPOS perspectives
Financial Sustainability
Ensure financial strength and long-term sustainability.
85
Group average
🇰🇪 Kenya
88
🇳🇬 Nigeria
81
🇿🇦 South Africa
86
🇷🇼 Rwanda
89
🇪🇬 Egypt
74
🇦🇪 UAE
92
🇬🇧 United Kingdom
82
Market & Customer Excellence
Improve customer value and market position.
82
Group average
🇰🇪 Kenya
84
🇳🇬 Nigeria
76
🇿🇦 South Africa
82
🇷🇼 Rwanda
92
🇪🇬 Egypt
71
🇦🇪 UAE
88
🇬🇧 United Kingdom
80
Internal Process Excellence
Improve operational efficiency and service delivery.
80
Group average
🇰🇪 Kenya
82
🇳🇬 Nigeria
74
🇿🇦 South Africa
80
🇷🇼 Rwanda
88
🇪🇬 Egypt
70
🇦🇪 UAE
86
🇬🇧 United Kingdom
78
People, Culture & Capability
Build organizational capability and performance culture.
82
Group average
🇰🇪 Kenya
86
🇳🇬 Nigeria
78
🇿🇦 South Africa
81
🇷🇼 Rwanda
90
🇪🇬 Egypt
75
🇦🇪 UAE
84
🇬🇧 United Kingdom
79
Innovation & Digital Transformation
Prepare the organization for future growth.
74
Group average
🇰🇪 Kenya
71
🇳🇬 Nigeria
68
🇿🇦 South Africa
76
🇷🇼 Rwanda
82
🇪🇬 Egypt
62
🇦🇪 UAE
88
🇬🇧 United Kingdom
74
Governance, Risk & Sustainability
Strengthen governance and long-term organizational resilience.
89
Group average
🇰🇪 Kenya
92
🇳🇬 Nigeria
84
🇿🇦 South Africa
90
🇷🇼 Rwanda
94
🇪🇬 Egypt
81
🇦🇪 UAE
92
🇬🇧 United Kingdom
88