Organization & Governance

The governance, accountability, hierarchy, workflow and security foundation that anchors every OPOS module — Strategy, KPI, Verification, Evidence, Surveys, Reviews, Improvement and the AI Executive Advisor.

Governance Module

Policy Library

Never published — start by importing staff in Employee Directory, then publish to activate the rest of OPOS.

Total Positions

288

Filled Positions

279

Vacant Positions

Critical Vacancies

Positions

Independent of employees

Position	Level	Reports To	Department	Branch	Current Occupant
Chief Executive Officer POS-0001	C-Suite	Board of Directors	Executive Office	HQ	Alex Morgan
Chief Revenue Officer POS-0002	C-Suite	Chief Executive Officer	Executive Office	HQ	Wanjiru Kamau
Chief Technology Officer POS-0003	C-Suite	Chief Executive Officer	Executive Office	HQ	Brian Otieno
Chief Operations Officer POS-0004	C-Suite	Chief Executive Officer	Executive Office	HQ	Achieng Odhiambo
Regional Director – East Africa POS-0010	Director	Chief Revenue Officer	Retail Banking	Nairobi HQ	Mercy Wanjala
Regional Director – West Africa POS-0011	Director	Chief Revenue Officer	Retail Banking	Lagos HQ	Vacant · Critical
Branch Manager – Nairobi CBD POS-0020	Manager	Regional Director – East Africa	Branch Operations	Nairobi CBD	Daniel Kiprono
Branch Manager – Mombasa Coast POS-0021	Manager	Regional Director – East Africa	Branch Operations	Mombasa	Faith Wambui
Branch Manager – Garissa POS-0022	Manager	Regional Director – East Africa	Branch Operations	Garissa	Hassan Abdille
Branch Manager – Lagos VI POS-0023	Manager	Regional Director – West Africa	Branch Operations	Lagos VI	Adaeze Okafor
Head of Cloud Platforms POS-0030	Director	Chief Technology Officer	Digital & Technology	HQ	Samuel Kariuki
Head of Data & Analytics POS-0031	Director	Chief Technology Officer	Digital & Technology	HQ	Priya Shah
Cash & Vault Supervisor POS-0040	Supervisor	Branch Manager – Nairobi CBD	Branch Operations	Nairobi CBD	John Mwangi
Customer Care Supervisor POS-0041	Supervisor	Branch Manager – Nairobi CBD	Branch Operations	Nairobi CBD	Linet Awuor
SME Relationship Manager POS-0042	Specialist	Branch Manager – Nairobi CBD	Branch Sales	Nairobi CBD	Sharon Cheruiyot
Head of Risk & Compliance POS-0050	Director	Chief Operations Officer	Risk	HQ	Vacant · Critical

Position Hierarchy Snapshot

Chief Executive Officer

Chief Revenue Officer

Regional Director – East Africa

Branch Manager – Nairobi CBD

Customer Care Supervisor

Customer Service Specialist