Grace Wairimu — Branch Manager — Westlands
Branch · Westlands · perspective: Board Member · Independent Director
Current achievement
105%
Exceeding
Last review Nov 28 · next review Dec 18
Open evidence
1
Overdue actions
0
Headline KPIs
Current period · target · achievement · status
| KPI | Target | Current | Achv % | Status |
|---|---|---|---|---|
| CASA Growth | +8% | +10.4% | 130% | Exceeding |
| Branch PAR > 30 | ≤ 4.5% | 3.8% | 116% | Exceeding |
| CSAT | ≥ 4.4 | 4.5 | 102% | Exceeding |
Direct reports (2)
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Aggregate performance across every layer reporting in
Teams
2 units
92%
1 healthy
1 at risk
Staff
8 units
95%
5 healthy
3 at risk
1 PIP
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