Lucy Achieng — Branch Manager — Thika Rd
Branch · Thika Rd · perspective: Board Member · Independent Director
Current achievement
82%
At risk
Active PIP
Last review Nov 28 · next review Dec 18
Open evidence
4
Overdue actions
3
Headline KPIs
Current period · target · achievement · status
| KPI | Target | Current | Achv % | Status |
|---|---|---|---|---|
| Branch PAR > 30 | ≤ 4.5% | 6.1% | 74% | At risk |
| CSAT | ≥ 4.4 | 4.0 | 91% | At risk |
You are viewing this workspace as the line manager. Drill-downs and approvals are audited.